Limited Information
Every GoatThroat product is subject to a limited warranty, to the original purchaser only, to be free from defects in material and workmanship. Subject to certain exceptions referenced herein, GoatThroat Pumps. will, at its option, replace or issue credit for a GoatThroat product which, after examination, is determined by GoatThroat to be defective in material or workmanship for a period of one (1) year after the date of purchase (certain GoatThroat products carry a limited warranty of up to 3 years as indicated on that product). GoatThroat customers must contact our Global Customer Service team to obtain an “RMA” (Returned Merchandise Authorization) form before sending any product back for credit or replacement. Return the product, copy of proof of purchase, and pre‐approved “RMA” Number listed on the outside of the box to the GoatThroat factory (address listed below), freight prepaid and insured. This limited warranty does not apply to damage GoatThroat determines to be from repairs made or attempted by anyone other than GoatThroat Pumps. authorized personnel, misuse, abuse, normal wear and tear, lack of maintenance, or accidents. GoatThroat products which have been damaged due to being dropped, with a cracked or broken housing are considered misuse versus normal wear and tear and NOT covered under the terms of this limited warranty. Product deemed in need of replacement due to being ‘worn out’ and/or due to the product having ‘reached its end of life’ from high use application that would ‘wear out’ the product within course of one (1) year or less is excluded and NOT covered under the terms of this limited warranty.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. GOATTHROAT PUMPS, MAKES NO EXPRESS OR IMPLIED WARRANTY WHATSOEVER OF MERCHANTABILITY, FITNESS FOR ANY PURPOSE OR OTHERWISE. THE LIABILITY OF GOATTHROAT PUMPS, UNDER THIS LIMITED WARRANTY IS LIMITED TO THE REPLACEMENT OR ISSUANCE OF CREDIT FOR A DEFECTIVE PRODUCT AS DETAILED ABOVE, AND UNDER NO CIRCUMSTANCES SHALL GOATTHROAT PUMPS, BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR LOST PROFITS.
GoatThroat Pumps.
Attn: Warranty Returns
151 Freestone Ave,
Portland, Connecticut - 06480